Fix Screen Sharing Not Working After macOS Catalina Update
Are you not able to share the screen after the macOS Catalina update? Is Screen Sharing Not Working at all After Catalina Update? Do not worry, this article provides you all possible workarounds which have resolved the screen sharing issue for many users on Catalina. Screen sharing is not working on Catalina for many users who are using online meetings or conference apps like Skype, Google Hangouts, Google Meet, Webex, Maxhub, Microsoft Teams, Zoom, GoToMeeting, etc. Let’s start with practical scenarios.
Hello, I just updated to Catalina a couple of days ago and since then I am not able to share my screen using any software including Skype or GoToMeeting. My clients are simply not able to view my screen. They are just able to see the top menu. Anyone else facing the same issue?
Scenario 2: Zoom can’t share the screen on Catalina
Zoom can’t share the screen. I go to Preference/Security& Privacy and try to give Zoom permission for Screen Recording, but Zoom is not on the list – only Powerpoint. can anybody help?
Source: Apple Community
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Like the above users if you are not able to share screen after Catalina update then please perform the steps provided below:
Fix Screen Sharing Not Working After macOS Catalina Update
Table of Contents
Restart your Mac
Most of the time a simple restart fixes a lot of issues on your Mac. Go to the Apple menu in the upper left corner of your Mac screen and select Restart.
Force Quit Screen Sharing App
Press Option, Command, and Esc key together on your keyboard. You can also go to the Apple Menu in the upper-left corner of your screen and select Force Quit.
Choose the app in the Force Quit window and then click Force Quit.
Allow the Apps to Record the Content of Your Screen
- Go to the Apple Menu > Select System Preferences > Security & Privacy. Select the Privacy tab on the top.
- Scroll down on the left-hand side of the screen and select Screen Recording.
- Check the box next to the app with which you facing the issue. (For Google Hangouts check the Chrome icon)
In case Webex or Zoom or any other apps are not showing up in the screen recording list then open QuickTime and select a new recording. Now you should receive a prompt for Quicktime to be added to screen record permissions and then you should get a prompt for Webex or other apps as well and this should fix the issue.
Close All the Apps Running in the Background
Many Mac users were able to get the screen sharing working after closing all the running apps. Few of the apps which are causing issue while screen sharing are listed below.
- Photos App
- Adobe Creative Cloud, Photoshop or acrobat
- Little Snitch Network monitor app
- Microsoft Office Apps such as word, excel, etc.
- Safari
- Dash App
- Harvest Widget- Time tracking software
- Microsoft To-Do App
Close all the running apps on Catalina and that may fix the screen sharing issue.
Fix Screen Sharing Issue with BlueJeans after Catalina update
- Use the Bluejeans 2.x version. Visit this link to download.
- Once installed go to the Apple menu > select System Preferences > then Security & Privacy > Screen Recording and check or allow BlueJeans.
- Again, go to System Preferences > Security & Privacy > Accessibility and check or allow BlueJeans.
- Restart your Mac.
Update Logitech Control Center to version 3.9.10 or Later
In case you are using the Logitech Unifying receiver and you have the Logitech control center installed on your Mac then update it to the latest version.
Updating the Logitech Control Center to version 3.9.10 has resolved screen sharing issue for many users.
Update Screen Sharing Apps
- Go to the Apple menu in the top left corner of the screen.
- Select the App Store. If you see any updates waiting for the Screen sharing app then update it.
- You can also open the App Store from the Dock. Go to the Updates tab to see if the screen-sharing app is out of date.
- Click the Update button beside the screen-sharing app to install the update.
Use Web Browser in Window Mode, Avoid Full Screen
Try reducing the size of chrome or another web browser screen from fullScreen to window mode. This has fixed the screen sharing issue for many Catalina users.
Reducing the size of the web browser has worked for many Microsoft Team users. Try this workaround, it may allow the screen sharing without any issue.
Google Hangout users if Screen Sharing is Not Working on macOS Catalina then try not to be in full screen with Chrome and that should fix it.
Cisco Webex Meetings Not Working on macOS Catalina
You need WBS33.6.16 or higher or WBS39.5.13 or higher version. Earlier versions may give you some limitations, so please update your Webex app.
Allow Microphone, Camera, Screen Recording access and enable permissions for the web browser while using the Webex app.
Allow Screen Recording Permission
Go to System Preferences > Security & Privacy. Go to the Privacy tab, select the Screen Recording section, put a check to enable the Cisco WebEx Meeting Center.
Allow Camera Permission
Go to System Preferences > Security & Privacy. Go to the Privacy tab, select Camera, put a check to enable the Cisco WebEx Meeting Center.
Allow Microphone Permission
Go to System Preferences > Security & Privacy. Go to the Privacy tab, select Microphone, put a check to enable the Cisco WebEx Meeting Center.
Allow Sharing from Third-Party Apps
Go to System Preferences > Security & Privacy. Go to the Privacy tab, select Automation, put a check to enable the apps under the Cisco WebEx Meeting Center.
Do the same for Google Chrome.
Disable and Enable Screen Sharing on System Preferences
Disabling and Enabling Screen Sharing on System Preferences did the trick for many Catalina users. Go to the Apple menu and select system preferences, here disable the screen-sharing app and then enable it once again. Try this couple of times, this may fix the issue for you.
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Wrap Up
I hope one of the steps provided in this article helped you to Fix Screen Sharing Not Working After macOS Catalina Update. If nothing works then please contact Apple or screen sharing app customer support who may have the exact fix.
