Many iPhone users are facing a very frustrating issue wherein the iPhone ringer volume level keeps changing on its own. Users set the iPhone volume level to maximum but it keeps lowering on its own to 25 % or 10 % or sometimes to zero. iPhone users are missing important phone calls, text messages, and whatnot. Till now I have not come across any official or guaranteed fix but there are many workarounds that have helped many users to keep the volume up. This article provides many workarounds, one of the steps should help you to stop changing of the volume level on your iPhone. Let’s start with practical examples.
Scenario 1: iPhone ringer level keeps changing on its own since 13.1
Since upgrading to iOS 13.1(now 13.1.2), the volume on the phone that I normally have set on the maximum level keeps lowering on its own to about 25%. I became aware of the problem when my alerts (email, text, other alerts) were often barely audible if the phone was in my pants pocket. I can raise it back to maximum and it can lower on its own within a few minutes even if the phone has not been in use, having any activity, or even wakened. One I time raised the volume, plugged it in to charge while in the car, picked it up less than two minutes later and the volume had dropped. In a thirty-minute timeframe of checking, the volume dropped four times. The phone has now gone an hour without the volume changing so it doesn’t appear to be time-related. All through these events, I did not use (or touch) the side volume buttons other than to raise it back to my normal levels. Under settings/sounds & haptics, the Change with Buttons is on and does function.
Source: Apple Community
Like the above user, there are many iPhone users who are having a hard time keeping the iPhone volume level to maximum. Please perform the workarounds provided below to get rid of this issue.
Restart your iPhone
- Press and hold the volume or side button till the power off slider appears on the screen.
Now drag the slider, wait for 30 seconds for your iPhone to turn off.
To restart your iPhone, press and hold the side button on the right side till you see the Apple logo. Now check the ringer volume.
Turn Off Change With Buttons Option
This workaround has proved successful for many users. This may not work for all but giving it shot would be worth a try.
- Go to the Settings on your iPhone, then select Sounds & Haptics.
- Tap on the toggle button which says Change with Buttons to turn it off.
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Use a Different Bluetooth Device or Turn Off Bluetooth
For many iPhone users, the volume level was decreasing when it was connected to some specific Bluetooth device, however, the issue was not seen with all Bluetooth devices. So you can try switching to another Bluetooth headphone or speaker and check the volume. If this does not work then try turning off the Bluetooth if you can. This may not be a solution but turning off the Bluetooth has fixed the issue for many users.
To turn off Bluetooth, open Settings > select Bluetooth and toggle off the Bluetooth.
Switch Off Attention Aware Feature
Check the volumes after turning off the Attention Aware feature on your phone. This workaround has fixed the issue for many users. You may or may not like the workaround as the phone may ring loudly while you have it in your hands. If you do not have an issue with that then go for it.
Open Settings > select Face ID & Passcode and toggle off the Attention Aware Features.
Close All the Apps
Sometimes running apps on your iPhone may cause volume level issues. Make sure you close all the open apps and then check the volume.
To close apps from the Home screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. If you have iPhone 8 or earlier, then double-click the Home button to show your most recently used apps. Swipe right or left to locate the apps to close it. You can also swipe up on the app’s preview to close the apps.
Install the Latest iOS Update
Reset the Device
If nothing works then try resetting your device to factory settings. Many users were able to fix the ringer volume issue by simply doing a reset. It may not work for all but who knows it may work for you.
Turn on Assistive Touch
- Settings > select General > select Accessibility > select AssistiveTouch and Toggle on AssistiveTouch.
- Select the small circular icon which you see on the screen and then select Device.
- Now tap the Volume Up or the Volume Down icon. Wait till the volume icon goes away from the screen.
- Now be sure that volume icon is gone, now turn off Assistive Touch if you want to.
Things to Keep in Mind
The following list can also cause the ringer or volume to behave abnormally.
- Damage to the volume button or phone- Make sure there is no physical damage to the device or volume buttons.
- Phone case causing pressure on the volume buttons- Remove the case and then check the volume level.
- Device stuck in headphone mode- Plug out and plug in the headphone, make sure there is no dirt in the headphone jack. Go to sound settings and play ring tones- use the volume up or down key to increase or decrease the sound to get out of headphone mode.
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iPhone ringer volume level changing on its own can be very frustrating but I hope one of the steps provided in this article helped you to get the ringer or volume level up on your iPhone. If nothing works then please contact Apple support. Many users have reported the ringer volume level issue on iPhone to the Apple, I hope they may have come up with some fix.